Introduction

VYAPARLAY SERVICES PVT LTD processes personal data to provide its users with digital services. VYAPARLAY SERVICES PVT LTD Privacy policy explains how and why we use personal data, how we protect user privacy and security, and includes information on user rights regarding personal data.

This policy covers personal processing data for both customers and website visitors. Personal data includes name, contact info, and trade history.

This policy applies to personal data we process or process on our behalf. Third parties linked to our website and services also process data for us or their purposes.

We regularly update this policy. The latest version is always available on our website, and significant changes will be notified through email or our website. Contact us in section 8 with any questions.

Personal Data and its Use

This privacy policy outlines the types of personal data we collect, the reasons we process such data, and the legal basis for doing so.

We process personal data for the following reasons:

1. To provide our services, including ensuring user security.
2. To verify and authorize user access to their accounts.
3. To comply with legal obligations (e.g., anti-money laundering laws).
4. To communicate with our customers and market our services.
5. To provide support services to our users.
6. To prevent fraudulent or illegal activities or activities that violate our Terms of Service.
7. To improve and develop our services.

The data we process can be categorized as follows:

1. Personal identification and contact data.
2. Platform usage data, including trade and transaction data.
3. Technical data.

Providing SharkPe Services

We use personal data to provide our services and enable cryptocurrency trading. This includes the core function of our services, escrow protection. Some personal data is also used to improve the service, such as through statistical analysis of popular features.

The data we process is primarily collected from users during sign-up or when they submit trades or transactions. Some data is collected through our services, such as logs and trade data (timestamps). Other users, such as feedback after a transaction, provide some data.

The personal data we process includes:

1. Personal identification and contact data (e.g., name, username, email).
2. Trade data (e.g., trade advertisement, trade value, currency, payment method, trade chat messages).
3. Transaction data (e.g., wallet addresses, timestamps, currency amounts).
4. Technical data (e.g., logs, search queries, site statistics, IP addresses).
5. User-imported data (e.g., reputation, trade history).

The legal basis for this processing is the performance of a contract with our customers and the legitimate interests of VYAPARLAY SERVICES PVT LTD Services (to ensure security and prevent fraudulent use).

Complying with Legal Obligations

We process personal data to comply with legal obligations under applicable laws and orders from competent authorities. As a cryptocurrency exchange based in Finland, we have obligations such as identifying customers and preventing money laundering and terrorism financing. We may also be required to disclose data to authorities if ordered.

This data is collected from users (e.g., formal identification data) and from the usage of our service (e.g., transaction data).

The data we process includes:

1. Formal identification data (e.g., full name, nationality, date of birth, social security number).
2. Financial data (e.g., bank account details, tax identification data);
3. Trade data (e.g., trade advertisement, trade value, currency, payment method, trade chat messages).
4. Transaction data (e.g., wallet addresses, timestamps, currency amounts).

This data is processed based on our legal obligations under know-your-customer regulations.

Disclosing Your Data to Others

We may disclose your data to third-party service providers who process your data on our behalf to provide the "VYAPARLAY SERVICES PVT LTD Services." These third-party service providers include hosting providers, technical service providers, ID verification service providers, and security providers. When required by regulatory obligations, we may also disclose your personal data to other third parties, such as tax authorities.

Purpose of Data Processing

Our third-party service providers process your data to operate and improve the "VYAPARLAY SERVICES PVT LTD Services," such as monitoring the status of our service, sending email notifications, protecting the security of our website, generating statistics, and targeting advertising.

ID Verification

We may use third-party ID verification service providers to verify the identity of our customers following applicable laws and regulations. These companies demonstrate their identity based on formal identification proof, such as a passport.

Regulatory Obligations

In some instances, the law may require us to disclose our data to authorities. Such disclosures are made based on a regulatory obligation or a binding order from the authorities. The content and recipient of these disclosures may vary from case to case. Please note that this privacy policy is subject to change, so we encourage you to review it periodically.

How Long is Your Data Processed?

We take the protection and privacy of your data seriously and store it only as long as necessary to provide our services or as required by law. The length of storage depends on various factors, including the nature of the data, the purpose for which it is processed, and the applicable legislation. Below we outline the storage principles and periods for different types of data. In some cases, data may be stored longer, for example, to resolve customer support issues, for auditing purposes, or legal reasons. Some of your account data can also be deleted by you.

Please note that all data included in the blockchain will remain publicly available and is not under our control due to the nature of blockchain technology.

Account and Transaction Data

As a general rule, we store data related to your account and transactions for as long as you have an account with us and for 5 years after you request the deletion of your account. Your public profile and any advertisements will be hidden 14 days after the deletion request and completely deleted after 5 years.

If you have not conducted any transactions, your account and related data will be deleted 14 days after the deletion request.

Technical Data

Our service's personally identifiable analytics data is deleted 14 days after the deletion request. Notification data may be stored longer but at most 13 months. Log storage periods vary, but we will keep them only as long as necessary.

Your Rights

This section describes the rights that you have regarding the processing of your data by VYAPARLAY SERVICES PVT LTD. Please note that some rights may have restrictions, such as legal obligations to store personal data for certain periods.

• Right to access: You have the right to know if VYAPARLAY SERVICES PVT LTD processes your data and to access it. You can view and export your data from your account settings.
• Right to rectification: You have the right to have any inaccurate personal data corrected or any incomplete data completed.
• Right to erasure: You have the right to request the deletion of your data. However, if VYAPARLAY SERVICES PVT LTD has a legal obligation to store the data, it can only be deleted at the end of the storage period.
• Right to restriction of processing: You have the right to request that the processing of your data be restricted if the conditions set by the GDPR are met.
• Right to object to processing: You have the right to object to processing your personal data if it is based on public interest, official authority, or the legitimate interests of VYAPARLAY SERVICES PVT LTD or a third party.
• Right to data portability: You can receive personal data if the processing is based on your consent or agreement.
• Right to complain to a supervisory authority: If you believe that VYAPARLAY SERVICES PVT LTD's data processing violates data protection laws, you have the right to file a complaint with a data protection authority.
• Right to withdraw consent: If the legal basis forVYAPARLAY SERVICES PVT LTD's data processing is consent, you have the right to withdraw it at any time.

How to contact us?

The data controller for your data is VYAPARLAY SERVICES PVT LTD Services. Contact us at info@vyaparlay.com.